According to the Sales Registration Act, the seller is obliged to issue a receipt to the buyer. At the same time, he is obliged to register the received sales with the tax administrator online; in the event of a technical failure, then within 48 hours at the latest.

Stock availability, online stock availability

In the online store, information on stock availability is available for most goods. If the stock availability of the goods is not marked and there is an indication of the usual delivery time, this means the time by which we will stock the ordered goods from the supplier, if they have them in stock. In the event that it is not in stock, we will immediately inform you of this fact and agree on the next course of action.

If the number of pieces in stock or the usual delivery time is not indicated on the product, the product is probably not included in the sale.

The mail order store is located in the store at Prague 9, Nademlejnská 651/7, so if the goods are in stock at this store at Prague 9, Nademlejnská 651/7, they are also available for mail order. If the goods are in stock at another store, they are usually delivered to the store at the address Prague 9, Nademlejnská 651/7 within 3 working days.

Although stock information is updated twice an hour in the online store, we recommend that you take this information as a guide only. For this reason, the number of goods under 5 pieces is marked individually. If the online system therefore shows 1 or 2 pcs in stock, it is better to check the actual condition by phone or email.

Delivery Terms

Most of the goods listed on the online store www.peckamodel.cz are in stock, the delivery time depends on the availability of the goods that we take out of stock immediately, or within 5 working days at the latest (until the shipment is handed over to the transport company, or in the case of personal collection directly to the customer). Due to the fact that currently the largest Czech model wholesalers Astramodel and Kavan Europe supply us with goods every day, we are usually able to send you the goods of these companies within 3 days even if we do not have them in stock at the time of your order. However, it may happen that the goods you ordered are currently sold out not only with us, but also with our supplier. In this case, we will inform you about this situation as soon as possible.

Prices in the online store

Prices in the online store are contractual and may differ from prices in PECKA-MODELÁŘ brick-and-mortar stores. The prices in the e-shop are valid for sales on delivery and for personal collection. The e-shop price can only be obtained if the order is made via the online store www.peckamodel.cz. The Internet discount cannot be combined with other discounts (loyalty cards, club cards, etc.). The prices of the goods offered in the online store are final, i.e. including value added tax and all related fees. All e-shop discounts, including discounts during events, are calculated from brick-and-mortar store prices. The price does not include the cost of means of communication and the cost of delivering the goods, these vary according to the chosen method and transport provider and the method of payment. Promotional prices are valid until stock runs out when specifying the number of promotional items or for a specified period of time.

Payment methods and delivery costs

In cash or by credit card upon personal collection at the store

As a method of collecting the ordered goods, you can also choose personal collection at the store closest to you. After receiving confirmation that the goods are ready for collection, you will pick them up at the selected store. Goods ordered via the online store for personal collection at one of the stores are reserved after sending the collection information for a maximum of 5 working days (unless otherwise agreed).

We accept cards labeled VISA, MasterCard, Maestro at the stores

Cash on delivery

We will send the goods you have chosen to the delivery address specified in your order via the transport company Geis Parcel CZ, s.r.o. or the company Česká pošta, s.p. and you pay for it when you take it over (price of goods + postage). We do not charge packaging or handling fees. For orders that exceed the sum of CZK 2,500 including VAT, we do not charge postage (only valid for delivery within the Czech Republic).

Payment in advance on account

In the online store, you select the "advance payment on account" option. As soon as we have prepared the goods, we will confirm this fact to you by email. After that, send the payment to the account number 51-942990247/0100 in the amount indicated in your order and enter your order number as a variable symbol. As soon as the payment is credited to this seller's bank account, we will immediately send the goods to the delivery address specified in your order. The amount to be paid will include the price of the goods + postage in the amount according to the selected carrier (see above). We do not charge packaging or handling fees. For orders that exceed the sum of CZK 2,500 including VAT, we do not charge postage (only valid for delivery within the Czech Republic).

Payment by payment card

Payment by payment card is possible, if you own a payment card that allows payments on the Internet, then the goods can be paid for online with this card. For orders that exceed the sum of CZK 2,500 including VAT, we do not charge postage (only valid for delivery within the Czech Republic).

Warranty conditions and complaints

The procedure for exercising the right of complaint is governed by Act No. 89/2012 Coll., Civil Code. All goods are guaranteed for a period of 24 months from the date of receipt of the goods, however, for some goods the warranty period may be longer, which is always stated in the warranty card or instructions.

The warranty only applies to defects that are clearly caused by a material defect or a manufacturing defect. It does not apply to goods damaged by improper assembly, neglect of maintenance or use for other purposes than intended.

All shipments of PECKA-MODELÁŘ, s.r.o. are insured, therefore goods damaged during transport must be claimed with the carrier as soon as possible! We strongly recommend not accepting goods in damaged packaging, or unpacking and checking the contents of the shipment in the presence of a transport service employee!

The length of the warranty period is in no case equal to the length of the product's life. Normal wear and tear caused by product use cannot be claimed as a defect. Each duly filed complaint (goods can be sent by post to our address or a date for handover in person can be arranged at our establishment) will be confirmed in writing by the seller and the claimed goods will be presented to its manufacturer (or its responsible representative) for assessment and, in the case of a justified complaint, an exchange of goods will be arranged, or its repair in the shortest possible time, but no later than 1 month after taking over.

In the event that the buyer does not pick up the goods after the end of the complaint procedure, the seller proceeds in accordance with § 2609 of Act No. 89/2012 Coll., as amended, i.e. after the expiry of the legal period for repair, he is entitled to charge the buyer a storage fee in the amount of: 55, - CZK/day, if the buyer does not pick up the goods even within the replacement period of 1 month, which will be notified by the seller, the seller is entitled to sell the goods after the expiry of the period of six months from the day on which the buyer was obliged to pick up the goods. If there is a sale of unclaimed goods, and the proceeds from the sale will be higher than the costs associated with storage, the seller is obliged to pay the proceeds from the sale to the buyer. In the event of a sale, the seller will send the buyer a final invoice. The seller has the same rights without notifying the buyer even if the buyer is unreachable or does not report.

Terms and Conditions

PECKA-MODELÁŘ s.r.o.
with registered office at Vajdova 1047/25, Prague, 10200
identification number: 27114295
company registered in the commercial register maintained by the Municipal Court in Prague, section C, insert 97301
for the sale of goods through the online store located at the internet address www.peckamodel.cz

INTRODUCTORY PROVISION

These terms and conditions (hereinafter also "terms and conditions") of PECKA-MODELÁŘ s.r.o., with registered office at Vajdova 1047/25 identification number: 271 14 295, registered in the commercial register maintained by the Municipal Court in Prague, section C, insert 97301 (hereinafter also "seller") govern the mutual rights and obligations of the contracting parties arising in connection with or on the basis of a purchase agreement (hereinafter also "purchase agreement") concluded between the seller and another natural or legal person (hereinafter also "buyer") via the seller's online store. The online store is operated by the seller at the internet address www.peckamodel.cz, via a web interface (hereinafter also "the web interface of the store").

Due to the applicable legislation, a distinction is made between a buyer who is a consumer and a buyer who is not a consumer. A consumer is any person who, outside the scope of his business activity or independent performance of his profession, concludes a contract with an entrepreneur or deals with him in any other way. If the contracting party is a consumer, relations not regulated by business conditions are governed by Act No. 89/20012 Coll. the Civil Code (hereinafter also the Civil Code) and Act No. 634/1992 Coll., on consumer protection. If the contracting party is not a consumer, relations not regulated by business conditions are governed by the Civil Code.

The business conditions further regulate the rights and obligations of the contracting parties when using the seller's website located at www.peckamodel.cz (hereinafter also the "website") and other related legal relationships.

Stipulations deviating from the terms and conditions can be negotiated in the purchase contract. Deviating provisions in the purchase contract take precedence over the provisions of the terms and conditions.

The terms and conditions are an integral part of the purchase contract. The purchase contract and terms and conditions are drawn up in the Czech language. The wording of the terms and conditions may be changed or supplemented by the seller. This provision does not affect the rights and obligations arising during the effective period of the previous version of the terms and conditions.

User Account

Based on the buyer's registration on the website, the buyer can log in to its user interface. The buyer can order goods from his user interface (hereinafter also "user account"). If the web interface of the store allows it, the buyer can also order goods without registration directly from the web interface of the store.

When registering on the website and when ordering goods, the buyer is obliged to enter all data correctly and truthfully. The buyer is obliged to update the data specified in the user account in case of any change. The data provided by the buyer in the user account and when ordering goods are considered correct by the seller.

Access to the user account is secured by a username and password. The buyer is obliged to maintain confidentiality regarding the information necessary to access his user account and acknowledges that the seller is not responsible for the buyer's breach of this obligation.

The buyer is not authorized to allow the use of the user account by third parties.

The seller can cancel the user account, especially if the buyer does not use his user account for more than a year, or if the buyer violates his obligations under the purchase contract (including terms and conditions).

The buyer acknowledges that the user account may not be available continuously, especially with regard to the necessary maintenance of the seller's hardware and software equipment, or necessary maintenance of hardware and software equipment of third parties.

Conclusion of the purchase contract

The web interface of the store contains a list of goods offered for sale by the seller, including the prices of the individual goods offered. The prices of the goods offered in the online store are final, i.e. including value added tax and all related fees. The price does not include the cost of means of communication and the cost of delivering the goods, these vary according to the chosen method and transport provider and the method of payment. The offer for the sale of goods and the prices of these goods remain valid for as long as they are displayed in the web interface of the store. This provision does not limit the possibility of the contracting parties to conclude a purchase contract under individually agreed conditions.

All offers for the sale of goods placed in the web interface of the store are non-binding and the seller is not obliged to enter into a purchase contract regarding these goods.

The web interface of the store also contains information about the costs associated with the packaging and delivery of the goods.

Information on the costs associated with packaging and delivery of goods listed in the web interface of the store only applies in cases where the goods are delivered within the territory of the Czech Republic.

To order goods, the buyer fills out the order form in the web interface of the store. The order form mainly contains information about:

• ordered goods (ordered goods are "put" by the buyer into the electronic shopping basket of the store's web interface),

• options to choose the method of payment of the purchase price of the goods and the method of delivery of the ordered goods and

• information about the costs associated with the delivery of the goods (hereinafter collectively referred to as the "order").

Before sending the order to the seller, the buyer is allowed to check and change the data that the buyer entered in the order, also taking into account the possibility of the buyer to detect and correct errors that occurred when entering data into the order. The buyer sends the order to the seller by clicking the "Send order" button. The data listed in the order they are deemed correct by the seller. Immediately after receiving the order, the seller will confirm this receipt to the buyer by e-mail, to the buyer's e-mail address specified in the user interface or in the order (hereinafter referred to as the "buyer's e-mail address").

The seller is always entitled, depending on the nature of the order (quantity of goods, amount of the purchase price, estimated shipping costs), to ask the buyer for additional confirmation of the order (for example, in writing or by phone).

Conclusion of the purchase contract between the seller and the buyer-consumer occurs when the buyer-consumer's order is sent to the seller. If the buyer is not a consumer, the proposal for concluding a purchase contract is the order for goods sent by the buyer, and the purchase contract itself is concluded when the seller's order acceptance (acceptance) is delivered to the buyer with this proposal, to the buyer's e-mail address.

The buyer acknowledges that the seller is not obliged to enter into a purchase contract, especially with persons who have previously materially violated the purchase contract (including terms and conditions).

The buyer agrees to use remote means of communication when concluding the purchase contract. The costs incurred by the buyer when using means of communication at a distance in connection with the conclusion of the purchase contract (costs of internet connection, costs of telephone calls) are covered by the buyer himself.

Price of goods and terms of payment

The buyer can pay the price of the goods and the costs associated with the delivery of the goods according to the purchase contract to the seller in the following ways:

• in cash or by credit card upon personal collection at the seller's store - please see http://www.peckamodel.cz/kategorie/kontakty.aspx;

• in cash upon delivery on delivery at the place specified by the buyer in the order as the delivery address;

• by non-cash transfer to the seller's account after the buyer has been invited by the seller to pay to account no. 51-942990247/0100, registered at Komerční banka, a.s. (hereinafter referred to as the "seller's account") - the so-called advance payment to the account;

• payment by payment card

Together with the purchase price, the buyer is obliged to pay the seller the costs associated with the packaging and delivery of the goods, in some cases also the recycling fee (RP). Unless expressly stated otherwise, the purchase price is further understood to mean the price of the goods, the costs associated with packaging and the costs associated with the delivery of the goods and, in some cases, the RP.

In the case of payment in cash or in the case of cash on delivery, the purchase price is payable upon receipt of the goods.

In the case of non-cash payment, the purchase price is payable within 10 (ten) calendar days from the conclusion of the purchase contract. In the case of non-cash payment, the buyer is obliged to indicate the variable payment symbol in the bank order. In the case of non-cash payment, the buyer's obligation to pay the purchase price is fulfilled when the relevant amount is credited to the seller's account.

The seller is entitled, especially in the event that the buyer does not provide additional confirmation of the order, to demand payment of the entire purchase price before sending the goods to the buyer.

Any discounts on the price of goods provided by the seller to the buyer cannot be combined with each other.
If it is customary in business dealings or if it is stipulated by generally binding legal regulations, the seller will issue a tax document - an invoice - to the buyer regarding payments made on the basis of the purchase contract. The seller is the payer of value added tax. Tax document – ​​the seller issues an invoice to the buyer after payment of the price of the goods and sends it in electronic form to the buyer's e-mail address.

Recycling fee - RP

On August 13, 2005, some provisions of the amendment to the Waste Act concerning electrical and electronic devices entered into force. The purpose of this amendment is to prevent the generation of waste electrical and electronic equipment and to reduce the waste generated from such equipment.
From September 2005, all manufacturers and importers of electrical appliances began to contribute financially to the collective system from which the recycling of older products is financed. We state this financial contribution separately on all sales documents for goods to which the Act on RP applies.

Withdrawal from the purchase contract

If the purchase contract is concluded using means of remote communication (in the online store), the buyer has the right to withdraw from the purchase contract without giving a reason within 30 days of receiving the goods ( if the subject of the purchase contract is several types of goods or delivery of several parts, this period starts from the date of acceptance of the last delivery of goods). Withdrawal from the purchase contract must be sent to the seller within 30 days of taking over the goods or the last delivery of the goods.

For the purposes of exercising the right to withdraw from the purchase contract, the buyer must inform the seller of his withdrawal from the purchase contract in the form of a unilateral legal action (for example, by letter sent via the postal service operator or by e-mail) to the address of the seller's premises at Prague 9, Nademlejnská 651/7 or at e-mail address of the seller objednavky@peckamodel.cz. The buyer can use the attached sample form for withdrawing from the contract, but it is not your obligation. On the website www.peckamodel.cz, the buyer can also electronically fill out and send a form for withdrawing from the contract or any other clear statement. If the buyer uses this option, the seller immediately sends the buyer a confirmation of receipt of this notice of withdrawal from the contract. In order to comply with the deadline for withdrawing from the purchase contract, it is sufficient to send the withdrawal from the purchase contract before the expiration of the relevant deadline. In the written withdrawal, the order number and the account number to which the purchase price should be returned must be stated.

The buyer will send the goods to the seller without undue delay, no later than 30 days from the day when the contract was withdrawn, to the address Prague 9, Nademlejnská 651/7. The goods must be returned to the seller complete with complete documentation, undamaged and unworn, clean and if possible, in the original packaging, in the condition and value in which he received the goods.

In the event that the buyer withdraws from the purchase contract, the seller will return all monies, including delivery costs, received from the buyer (except for the amount representing additional costs for the delivery of the goods incurred as a result of the buyer's chosen method of delivery of the goods, which is other than the cheapest method of standard delivery of goods offered by the seller) within 30 days of withdrawal from the purchase contract to the buyer, in the same way as the seller received them from the buyer, unless the buyer specifies otherwise. The seller is also entitled to return the performance provided by the buyer when the goods are returned by the buyer or in another way, if the buyer agrees and no additional costs are incurred by the buyer. If the buyer withdraws from the purchase contract, the seller is not obliged to return the received funds to the buyer before the buyer returns the goods to him or proves that he has sent the goods to the seller.

If the goods returned by the buyer are damaged, worn or partially consumed, the seller is entitled to compensation for the damage caused to the buyer. The seller is entitled to unilaterally set off the claim for payment of the incurred damage against the buyer's claim for a refund of the purchase price. Furthermore, the buyer acknowledges and agrees that if the goods are returned without the original packaging, he will be obliged to pay the seller an amount equal to 20% of the purchase price, and the seller will be entitled to unilaterally set off his right to pay the amount stated here against the buyer's claim for a refund of the purchase price .

To the purchase price to be returned to the buyer, the seller can include the costs actually incurred in connection with the return of the goods.

The buyer acknowledges that in case of withdrawal from the purchase contract, he will bear the costs associated with the return of the goods, and in the case of a contract concluded via a means of distance communication, the costs of returning the goods, if these goods cannot be returned due to their usual nature by post.

Rights from defective performance (liability for defects and warranty)

The rights and obligations of the contracting parties from defective performance are governed in particular by the provisions of Sections 1914 to 1925, Sections 2099 to 2117 and Sections 2161 to 2174 of the Civil Code

The seller guarantees to the buyer that the goods are free of defects upon receipt, i.e. that:

1. the goods have the properties agreed upon by the parties and, in the absence of an agreement, those properties which the seller or manufacturer has described or which the buyer expected with regard to the nature of the goods and on the basis of their advertising,

2. the goods are suitable for the purpose that the seller states for their use or for which the thing of this type is usually used,

3. the goods are in the corresponding quantity, measure or weight and

4. the goods comply with the requirements of legal regulations.

In the event that the seller supplies the buyer with an item with a defect, the buyer has the right to have the seller remove the defect free of charge and without undue delay, either by replacing the goods or repairing them, according to the buyer's request; if such a procedure is not possible, the buyer can demand a reasonable discount on the price of the goods or withdraw from the contract. This does not apply if the buyer knew about the defect in the goods before receiving the goods, or if he himself caused the defect in the goods. The performance of another item and defects in the documents necessary for the use of the item are also considered a defect.

If a defect appears within six months of receipt, it is considered that the item was already defective upon receipt.

The buyer is entitled to exercise the right from a defect that occurs in the consumer goods within twenty-four months of receipt, but this does not apply to:

1. for goods sold at a lower price due to a defect for which a lower price was agreed,

2. for the wear and tear of the goods caused by its usual use,

3. in the case of a used item, a defect corresponding to the degree of use or wear and tear the item had when the buyer took it over,

4. if it follows from the nature of the matter.

If it is not a perishable item or a used item, the seller is responsible for defects that become apparent after taking over the item within the warranty period (warranty).

The buyer's rights arising from the seller's responsibility for defects, including the seller's warranty liability, are exercised by the buyer at the seller's address PECKA-MODELÁŘ, Prague 9, Nademlejnská 651/7, 19800.

Other rights and obligations of the contracting parties

The buyer acquires ownership of the goods by paying the full purchase price of the goods.

The buyer acknowledges that the software and other components making up the web interface of the store (including photos of the offered goods) are protected by copyright. The buyer undertakes not to perform any activity that could allow him or third parties to interfere or use the software or other components making up the store's web interface.

When using the web interface of the store, the buyer is not entitled to use mechanisms, software or other procedures that could have a negative effect on the operation of the web interface of the store. The web interface of the store can only be used to the extent that it does not affect the rights of other customers of the seller and that is in accordance with its purpose.

The buyer acknowledges that the seller is not responsible for errors arising as a result of interventions by third parties in the website or as a result of using the website contrary to their purpose.

Protection of personal data and sending commercial messages

The processing and protection of personal data is regulated in the Seller's Declaration, which is available here. Consent to the processing of personal data and the sending of commercial communications is available here.

Privacy protection and the use of so-called cookies

Privacy protection rules and the use of so-called cookie files are stated in a special document of the seller, which is available here.

Delivery

Unless otherwise agreed, all correspondence related to the purchase contract must be delivered to the other contractual party in writing, by electronic mail (e-mail), in person or by registered mail via a postal service operator (at the sender's choice).

The buyer is delivered to the e-mail address specified in his user account. For the delivery of simple e-mails (without a guaranteed certified electronic signature), they are considered delivered at the moment of their receipt on the buyer's incoming mail server, if the sender and addressee can be identified from their content, regardless of whether such e-mail was displayed or it has been read or understood by its addressee.

The contracting parties agree that they will deliver all documents to the address of their registered office/place of residence listed in the header of the purchase contract or to another delivery address that will be notified to the other party with sufficient advance notice. The document is considered to have been delivered at the moment when the other party receives this document. Addressed correspondence is also considered delivered at the moment when the addressee refuses to accept it or fails to receive it in any way. It is considered that a document sent using a postal service operator arrived on the third working day after sending, but if it was sent to an address outside the Czech Republic, then on the fifteenth working day after sending, even if the addressee is based at the address or address for delivery does not delay and did not learn about the sending of the relevant message. If a parcel is returned with a written document as undeliverable (e.g. with a note that the addressee is not staying at the place, cannot be found, does not reside, is unknown or has moved away without giving a new address), it is considered that the relevant document was delivered on the day of the return of such a parcel without regardless of whether the addressee learned or could have learned about the shipment.

Final Provisions

If the relationship related to the use of the website or the legal relationship established by the purchase contract contains an international (foreign) element, then the parties agree that the relationship is governed by Czech law. Relationships and any disputes that arise on the basis of the contract will be resolved exclusively according to the law of the Czech Republic and will be resolved by the relevant courts of the Czech Republic. This does not affect consumer rights resulting from generally binding legal regulations.

The seller is authorized to sell goods on the basis of a trade license and the seller's activity is not subject to any other authorization. The trade inspection is carried out by the relevant trade office within its jurisdiction. The Office for Personal Data Protection supervises the area of ​​personal data protection. The Czech Trade Inspection carries out, to a defined extent, among other things, the supervision of compliance with Act No. 634/1992 Coll., on consumer protection, as amended.

If any provision of the terms and conditions is invalid or ineffective, or becomes so, the invalid provision will be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision does not affect the validity of the other provisions. Changes and additions to the purchase contract or terms and conditions require written form.
Purchase contract, or the relevant tax document, including terms and conditions, is archived by the seller in electronic form and is not accessible to the buyer.

Seller's contact information: delivery address PECKA-MODELÁŘ, Prague 9, Nademlejnská 651/7, 198 00, e-mail address objednavky@peckamodel.cz, telephone 222 323 445.

The seller handles consumer complaints via the electronic address objednavky@peckamodel.cz. The seller will send information about the handling of the buyer's complaint to the buyer's electronic address.

These terms and conditions become effective on 25/05/2018

In Prague on 24/05/2023